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Kenny Clark Grows Minuteman Press Printing Franchise in McKinney, Texas

Minuteman Press International Inc

Minuteman Press in McKinney, Texas is located at 1502 W. University Drive, Suite 111. Owner Kenny Clark has owned the local printing franchise since August 2014. Operating as an essential business over the past two years, Kenny has consistently grown his sales and helped other local businesses meet their ever-changing needs for custom design, print, and marketing services. Kenny says, “We have worked hard to serve our customers with anything they have needed over the past two years and that hard work has paid off. I was born and raised in Texas, and one thing I did was remain open. I went to work every single day because I wanted to be there to answer the phone when other businesses weren’t. If you could hear the relief in their voices when I answered the phone, you would understand just how huge that personal touch and human connection was at that time.” “I was fortunate enough to remain open as an essential business, and by being there for new and existing clients at a time where they needed me most, that really was a big key to growing our business. Today, I am stronger than I was before the pandemic, and our client base is stronger as well.” -Kenny Clark, owner, Minuteman Press franchise, McKinney, Texas. With eight years of business under his belt including two years of operating under unprecedented circumstances, Kenny is able to share his insights and keys to growth for Minuteman Press in McKinney. He says, “We have many products that are in high demand, and the key to our success is that we sell ourselves through our actions. We offer speed and service, and a job done right, no matter what our clients need.” He continues, “We offer custom graphic design services with fast turnaround, which then leads to fast production of banners, signs, blueprints, business cards and stationery, and anything our clients need or want to grow their business through increased brand awareness and visibility. Direct mail has also been a growth point for us.” Why direct mail? Kenny explains, “I find printing to be one of the absolute core essentials of any marketing strategy. More than ever, we see that there are thousands of emails that get lost in the shuffle and deleted. When you have something in your hand that you can physically hold and touch, you are more likely to take a closer look at it. Emails can get swallowed up by spam filters and deleted with one click, while direct mail has that unique ability to capture someone’s attention because it’s right in their hands.” “Right now, one of my biggest clients is doing direct mail campaigns with us more than any other types of products and services. They have found that direct mail really works for them, and that Minuteman Press is the perfect local partner to help them design, print, and deliver their messages to best reach their target audience.” -Kenny Clark When it comes to marketing his business, Kenny takes a multi-faceted approach. “I tell my team all the time, we don’t just get out there and market for the sake of marketing. I like to say, ‘We quote it to win it.’ We have really focused on marketing ourselves on speed and service, and direct conversations with our clients. We are not the cheapest printer in McKinney, Texas, but if you want and need the job done right, I am your guy.” Kenny has also taken advantage of the proprietary Minuteman Press FLEX software as well as the Internet marketing resources available to him. “We used the FLEX software all of the time when quoting jobs for clients, and it’s a valuable tool to make sure we are managing pricing and production correctly. Specifically, I have been using the CSSP function that helps me see how to properly price orders for quotes based on current pricing trends. A year and a half ago, I really started bolstering our Internet marketing, and that has really paid off as well in generating new business.” “The support from Minuteman Press International has been exactly what it was promised to be. My Regional Vice President Pete Scaglione and the local field team are there for me. When I call them, they will jump through hoops to help me out. If I email the IT team at World Headquarters with a question about the FLEX software or anything else I need, I always receive quick replies that contain precise, detailed answers. We all have the same mindset, and we are all in this together.” -Kenny Clark Prior to franchising with Minuteman Press, Kenny saw his job in the electronics industry take him traveling around the world. “I had a working background in electronics, manufacturing of circuit boards, and business development. Flying everywhere was getting really old really fast and I wanted to be there for my kids. Minuteman Press helped me do that.” When asked about additional reasons Kenny chose to buy Minuteman Press in McKinney, Kenny answers, “At the end of the day, the cost to buy a Minuteman Press franchise was reasonable and cost less than most other franchises. The majority of franchises have the philosophy of ‘the more you make, the more we take.’ Essentially, you are punished for having a successful franchise, but that is not the case with Minuteman Press International. Their royalty cap was the deciding factor for me in joining Minuteman. I am allowed to keep more of my well-earned money and invest it back into the business as I see fit.” Kenny continues, “The other thing that other people don’t realize is the benefit of having low turnover due to the fact that we hire skilled workers. I looked into the fast food industry, and there just seemed to be too much turnover due to the nature of the work as well as other headaches that would carry over into weekends such as staffing as well as food supply.” He adds, “Not having to worry about the business on weekends and having that freedom is huge. You can’t put a price on that.” For those who are researching businesses including Minuteman Press, Kenny’s advice is this: “Ask yourself if you see yourself running the business you are buying Also, are you willing to do the work? The biggest mistake people make is that they open the business and hope that clients will just walk through your doors and automatically come to you. If you don’t get out and market, if you aren’t hustling, you are not going to make it. You have to want it and follow the business model, get out there and go get it. All of your marketing efforts will come back to you and pay off. I can attest to that.” For more information about Minuteman Press in McKinney, Texas, visit their website: https://minuteman.com/us/locations/tx/mckinney. Learn more about #1 rated Minuteman Press franchise opportunities at https://minutemanpressfranchise.com. Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

January 10, 2022 10:00 AM Eastern Standard Time

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Elsevier launches Complete Anatomy female model, the most advanced full female anatomy model available in the world

Elsevier

The innovative 3D solution marks a major milestone in education equality with the representation of the full female anatomy in the study of the human body The launch is coming at a time when females are more likely to be misdiagnosed for health conditions compared to male counterparts Elsevier, a global leader in research publishing and information analytics, is pleased to announce the launch of the most advanced 3D full female model ever available, as part of the latest addition to its 3D platform, Complete Anatomy. This marks the first time that a female model has been built with this level of detail in its entirety, to represent the female — versus replacing specific areas of the male anatomy with female features. The solution allows educators to visualize, edit and teach anatomy entirely from the female perspective for the first time, all in stunningly realistic 3D detail. Complete Anatomy is a revolutionary cloud-based medical education platform from 3D4 Medical by Elsevier and is the No. 1 top-selling medical category app on iPad in the U.S., with over 20 million downloads globally. The launch signifies a major milestone in equal representation by preparing medical, nursing and allied health students with the most complete understanding of the female anatomy. Historically, the full female anatomy has been underrepresented in the study of the human body. Now, educators can choose the sex with which they’d like to teach their full curriculum, in addition to having the option of switching between male and female anatomies to teach comparative differences in sex-specific regions of the body. The Complete Anatomy female model provides educators with a more comprehensive teaching approach that allows them to switch seamlessly between teaching both female and male anatomy. Elizabeth Munn, Managing Director, Global Medical Education, Elsevier, said: “As an advocate for content that is diverse and inclusive, we are thrilled to offer this groundbreaking full female model to allow educators to teach anatomy in an equal and comprehensive way. Complete Anatomy is continuing Elsevier’s rich heritage of innovation in education by delivering on our vision of providing transformative medical education solutions. We are proud to take this step forward in addressing gender bias and believe Complete Anatomy’s female model will have a tremendous impact on the educational experience of medical students worldwide as well as on the outcomes of patients they treat in the future.” Informed by four years of expert research and development, anthropological data from specialist texts, academic papers and customer feedback, the addition of the female model to Complete Anatomy’s 3D platform provides an unprecedented opportunity to study the female form in more detail than before. Complete Anatomy’s female model will benefit all courses that teach anatomy and is an essential virtual tool for learners studying outside the lab who need a deeper understanding of both male and female anatomies. The Complete Anatomy female model includes: The full skeletal system — A complete female skeletal system includes a wide array of unique features, rarely seen in anatomical texts. Sexual differences have been applied to areas such as the pelvis and skull. Long bones have been proportioned, and bone angles accurately reflect the uniquely female architectural skeletal base. Accurate portrayal of muscles — To create an accurate representation of the female anatomy, the overall volume of muscle mass for each muscle has been reduced by roughly 30%, in line with research findings from the broadest demographic of females as compared to males. Visually detailed female-specific regions — The female-specific regions have been created in detail that is equivalent to the male counterpart. Breast tissue can be hemisected or quartered to reveal the underlying tissues with a more accurate distribution and representative state of the mammary glands, now shown as nonlactating, unlike most anatomical resources. The reproductive organs from the internal and external genitalia have been remodeled to accurately show their continued relationship. Comparative functionality — Users can switch between models for comparative study on any part of the male and female forms, compare sexual differences and reveal the origin and distribution of nerves. Users can learn continuity from a “Gray’s Anatomy”-inspired atlas and dissection course, take quizzes and watch videos to test their skills. Lead subject matter expert on the update Yasmin Carter, PhD, Assistant Professor of Translational Anatomy at the UMass Chan Medical School, Worcester, MA, USA said: “One of the inherent dangers in using only the male body as ‘anatomical normal’ and the female body as a variation, is perpetuating sexist attitudes. This unconscious bias will be carried by learners into their future interactions with the body, including potentially with patients. Complete Anatomy is creating a platform of representation that is diverse, balanced, and most importantly, accurate. By giving educators the option to choose the female body as the basis for their students’ education, Elsevier is helping evolve equitable teaching practices by normalizing the female body. Complete Anatomy’s female model will support me in training the next generation of medical professionals to be more appropriate and inclusive.” Elsevier has been working continuously to enhance its global portfolio of medical education solutions, digital learning tools and analytics for medical and nursing students to prepare them for successful careers in health professions. Recently, Elsevier announced the acquisition of Osmosis, a visual learning platform for medical students and professionals, which followed other acquisitions in nursing and health education, including Shadow Health, a developer of virtual nursing simulations, and the 2019 acquisition of 3D4 Medical, the creator of the Complete Anatomy app. In addition, Elsevier launched ClinicalKey Student, an interactive medical education platform equipped with learning tools to support both students and faculty. --- About Complete Anatomy Complete Anatomy from 3D4 Medical by Elsevier is the world's most advanced 3D anatomy platform. The revolutionary cloud-based education platform allows users to investigate the minute detail of the human anatomy in incredible 3D. Complete Anatomy is transforming medical learning and practice across the world, leading the way in the production of groundbreaking 3D medical technology. Featuring over 2.5 million registered customers and over 20 million downloads globally, Complete Anatomy is used daily in over 350 top universities around the world as well as with global clinical organizations. Complete Anatomy’s award-winning software has been featured on stage at Apple and Microsoft events, was honored as the Winner of the Apple Design Awards in 2016, and is the No. 1 top-selling medical category app on iPad in the U.S. 3D4 Medical has been developing medical and anatomical products since 2009 and was acquired by Elsevier in 2019. 3D4 Medical by Elsevier has continued to provide industry-leading innovations that have allowed new ways for students, educators and those in the medical community to learn and understand the human anatomy. To learn more about Complete Anatomy’s female model and the experience it provides users, please visit the 3D4 website. About Elsevier As a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. In everything we publish, we uphold the highest standards of quality and integrity. We bring that same rigor to our information analytics solutions for researchers, health professionals, institutions and funders. Elsevier employs 8,100 people worldwide. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress. Digital solutions such as ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath support strategic research management, R&D performance, clinical decision support, and health education. Researchers and healthcare professionals rely on our 2,500+ digitized journals, including The Lancet and Cell; our 40,000 eBook titles; and our iconic reference works, such as Gray's Anatomy. With the Elsevier Foundation and our external Inclusion & Diversity Advisory Board, we work in partnership with diverse stakeholders to advance inclusion and diversity in science, research and healthcare in developing countries and around the world. Elsevier is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. www.elsevier.com Media contact Teresa Mueller, Vice President, Global Health Markets Elsevier Communications t.mueller@elsevier.com Contact Details Elsevier Communications Teresa Mueller, Vice President, Global Health Markets +31 6 20987384 t.mueller@elsevier.com Company Website https://www.elsevier.com/

January 10, 2022 09:00 AM Eastern Standard Time

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The Signs, Diagnosis and Treatment of Lyme Disease Discussed as Part of New, On-Demand Webinar Hosted by Industry-Leading Quidel Corporation

Quidel Corporation

An important public health webinar focused on the Bartonella species, the bacterium that causes Bartonellosis, is now available on demand at https://education.quidel.com/educational-categories. Borrelia burgdorferi, the bacterium that causes Lyme disease, is also discussed as a coinfection on this PACE-accredited webinar, the third in a series hosted by Quidel Corporation (Nasdaq: QDEL) in collaboration with Global Lyme Alliance. Titled “The Diversity of Bartonellosis Manifestations and Challenges to Treatment,” the webinar is conducted by Monica E. Embers, Ph.D.,* associate professor of microbiology and immunology and director of vector-borne disease research at Tulane National Primate Research Center in Covington, Louisiana. Her research at Tulane focuses on the effectiveness of antibiotics and other therapeutics to eradicate Borrelia burgdorferi from the body while also exploring the many avenues related to persistent Lyme disease. Dr. Embers currently serves on the 2021 Tick-Borne Disease Working Group, which was established by Congress as part of the 21st Century Cures Act. Appointed to this position by the U.S. Department of Health and Human Services, the Working Group serves as a federal advisory committee to provide expertise and recommendations regarding all tick-borne diseases, evaluate tick-borne disease research priorities and help ensure coordination between federal agencies. The primary function of the Working Group is the development of a report of findings and recommendations regarding the federal response to tick-borne disease prevention, treatment and research, which it submits to Congress and the Secretary of Health and Human Services. On the webinar, Dr. Embers describes the possible clinical presentations (signs and symptoms) of Bartonellosis; compares Bartonellosis to Lyme borreliosis in terms of detection, persistence and treatment; and identifies research efforts needed to better diagnose and cure Bartonellosis. The timing and relevance for the webinar is particularly important as Lyme disease is on the rise to record numbers throughout the country and potentially affected as many as 476,000 citizens in 2021. Among those invited to view the webinar are physicians; allied health professionals; health researchers; and representatives of physician offices, laboratories, urgent care centers, patient advocacy associations and others interested in the subject. About Quidel Corporation Quidel Corporation (Nasdaq: QDEL) is a leading manufacturer of diagnostic solutions at the point of care, delivering a continuum of rapid testing technologies that further improve the quality of health care throughout the globe. An innovator for over 40 years in the medical device industry, Quidel pioneered the first point-of-care test for influenza in 1999 and was the first to market a rapid SARS-CoV-2 antigen test in the U.S. Under trusted brand names, Sofia®, Solana®, Lyra®, Triage® and QuickVue®, Quidel’s comprehensive product portfolio includes tests for a wide range of infectious diseases, cardiac and autoimmune biomarkers, as well as a host of products to detect COVID-19. Quidel’s mission is to provide patients with immediate and frequent access to highly accurate, affordable testing for the good of our families, our communities and the world. For more information about Quidel, visit quidel.com. *Dr. Embers receives an honorarium for conducting the webinar sponsored by Quidel. Contact Details breakwhitelight JAMES YEAGER +1 818-264-6812 jim@breakwhitelight.com Company Website http://Quidel.com

January 05, 2022 06:00 AM Pacific Standard Time

The Inaugural VinUniversity Global Case Competition Awards Prizes To Global Teams

Vingroup

HANOI, VIETNAM - Media OutReach - 28 December 2021 - The "VinUniversity Global Case Competition 2021" (VGCC), organized by VinUniversity, has just concluded. Three teams from the United States, Finland, and Vietnam pushed ahead of over a thousand teams from 200 leading universities in 30 countries to score the top three prizes. The theme of the 2021 competition was "VinFast Goes Global". The case, written by Professor Michael Dixon of Utah State University and developed in consultation with faculty members from Cornell University and VinFast executives, described the complex and highly topical challenges facing VinFast as it enters the US market with its brand new Electric Vehicles. Teams were required to develop strategies, solutions and implementation plans for this expansion, taking into consideration several challenges facing the Electric Vehicle market in general, and VinFast in particular. Discussing the topic of the competition, Professor Edward McLaughlin - Professor Emeritus at Cornell University, and member of the competition's judging Panel - commented: "The teams had many creative and outstanding ideas. Unlike other competitions that use hypothetical or past cases, VGCC poses a realistic and current problem facing a business.". Over 4,000 students from over 200 universities from 30 countries formed 1,085 teams to participate in the competition. The competition had three stages and teams had to qualify to move to the next round of the competition. Only ten teams were selected in the Final Presentation round of the competition. In addition to submitting a detailed twenty- page plan for addressing the six challenges presented in the case, the teams also presented their key ideas before a panel of judges comprising of VinFast senior executives, and faculty from other top US based universities, and answered many tough questions from the judges. "We are delighted to establish this global case competition because it provides experiential learning opportunities for students and helps them develop critical thinking and problem solving skills, and brings people together to solve real world problems," said Professor Rohit Verma, the Provost of VinUniversity. True to the academic and student-centric mission of the VGCC, VinUniversity organized three informational webinars to help the students prepare for the competition attended by over 1,000 participants. Faculty from VinUniversity, Cornell University, the CEO of VinFast, and case writer provided valuable insights to students about how to make their case analyses compelling and their recommendations defensible. As Professor Dixon advised "This case is an opportunity for students to make persuasive arguments regarding the goodness of their solutions. We are not looking for one right answer. Instead, we are looking for how the students come with their answers, how well they describe it and how well they can defend it." To make the process of evaluation fair and objective, the judges developed comprehensive and multi-dimensional rubrics for each stage of the competition, designed to assess the depth of the research and analysis, the details of the proposed implementation plan and the quality of the team presentation in the final round. The First Prize went to EVA - made up of 4 members from 4 different universities: DePauw University (USA), Tampere University of Applied Science (Finland), Fulbright University (Vietnam), and Foreign Trade University Ho Chi Minh City (Vietnam). EVA successfully convinced the judges with the team's strategy to position VinFast as the best option for the "Wait and See'' segment - customers who are careful with their finances and make purchasing decisions based on a car's features and ease of use. This was considered a disruptive approach because traditional EV-makers tend to focus on early adopters of the technology. The Second Prize went to VinFast WinFast - consisting of 4 students from VinUniversity, with their proposal to market the cars to the extended-Millennials (Gen Y) segment, with ages ranging from 25 to 56. The group's core proposal centered around Vivi Smart Companion, which supports users in their entire customer journey with their VinFast car, designed to build a life-long, personal connection with the company and their cars. The Third Prize went to 4 students from Juniata College (USA), Villanova University (USA) and British University Vietnam with their "Influencer Marketing" strategy. The total prize value for the 3 winning teams was approximately 400 million VND, equivalent to 17.000 USD, with the First Prize being worth over 200 million VND (equivalent to 10.000 USD). The contestants came from the world's top universities, such as Cambridge University (UK), Oxford Universities (UK), Duke University (USA), Cornell University (USA), National University of Singapore (Singapore), Nanyang Technological University (Singapore), Monash University (Australia), Yonsei University (South Korea), VinUniversity, etc., and the students collectively spent 14,000 hours researching and devising solutions. Mr. Craig Westbrook – Chief Service Officer from Vinfast US expressed his impression "What a competition, what fantastic contestants you were, truly inspiring, and it's exactly the kind of thing that I would say companies like VinFast are certainly looking for in our future talents." This is the link to VGCC Website: https://vinuni-globalcase.com/ Contact Details Vingroup Media Contact v.nammh@vingroup.net

December 28, 2021 08:30 AM Eastern Standard Time

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Selling a Printing Business Explainer Video for Print Shop Owners

Minuteman Press International Inc

Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

December 27, 2021 10:00 AM Eastern Standard Time

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QX Augments Senior Leadership Team

QX Global Group

QX Global Group, a global leader in knowledge process outsourcing services with a significant and growing presence in North America, today announced the appointment of Sagar Ahuja as a Board Director with an additional role of CEO of QX Accounting Services. Mr. Ahuja will drive the strategic growth of the QX Accounting Services business division as well as play a vital role in ensuring overall client and customer success by further expanding the business into the North American and Australian Markets. With rich experiences spanning across more than 16 years and deep domain knowledge in providing outsourcing services to accounting firms, CPAs, and EAs across the UK, USA, Australia and New Zealand, Mr. Ahuja has led organizational development, strategic planning and leadership development mandates in his previous stints. Commenting on the appointment, Mr. Frank Robinson, Group CEO, QX Global Group, said, “We are very excited to have Sagar join our Board of Directors and lead QX Accounting Services, especially at time when QX Global Group is accelerating expansion in North America and Australia. Sagar recognizes the unique opportunity that our services provide to accounting firms in the US, Canada, UK, Ireland and Australia, which makes him a great fit for QX as we grow our business across all these regions. I know I speak for the other board members when I say that we look forward to the valuable perspective he will provide related to QX’s strategy, operations and management Sagar is an ACCA (The Association of Chartered Certified Accountants) qualified chartered accountant from the UK with an MBA from Cardiff University. His knowledge and functional expertise include a proven track record of successfully developing and leading multidisciplinary teams with a firm commitment to client servicing, establishing business and stakeholder objectives while delivering growth and profitability. He will be based in Noida, India and report to Mr. Frank Robinson. “I am thrilled to be a part of QX and have already felt the great sense of community here with my colleagues and the leadership team. This is a great time to join QX as we accelerate our global expansion plans, and develop our amazing talent to become a global leader,” says Sagar Ahuja, CEO, QX Accounting Services. QX has carved out a formidable niche in providing exceptional services in Finance and Accounting, Recruitment Consulting and Accounting Services. Organizations across fifteen industries vouch for QX’s services in key business areas such as accounts outsourcing, F&A outsourcing, back-office recruitment services, IT & business transformation advisory. The QX family of more than 2,000 professionals based out of the four delivery centres in India continues to unlock business value by improving process efficiencies and automation. About QX Global Group QX Global Group is a leading provider of business process management services. With over 17 years of accounting and recruitment process outsourcing experience, we help our clients unlock business value by improving process efficiencies and automation in the accounting and recruitment function to enable business transformation. We are based out of the UK with offices in the USA, Canada, Australia and India. Contact Details Vishal Kurani +1 646-693-9693 vishal.kurani@qxglobalgroup.com Company Website https://qxglobalgroup.com/

December 27, 2021 06:06 AM Central Standard Time

Edcor earns “Honorable Mention” at 2021 CCW Excellence Awards

Edcor

Edcor captured an Honorable Mention in the Best in Class Contact Center category at the 2021 CCW Excellence Awards. The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and customer experience performance across 15 categories. Customer Contact Week nominated Edcor in the 1-99 Seat class. The Best in Class Contact Center (1-99 Seats) awards the center that exhibits the internal commitment needed to deliver on the customer experience despite their size. The winner is evaluated based on their ability to: Promote a customer-centric culture and employee engagement Meet customers in the channel of their choice despite limited resources Hire, train, coach and retain a world class workforce Demonstrate exceptional performance metrics “Earning an honorable mention recognizes Edcor’s consistent effort to provide excellent service to its customers,” said Adrienne L. Way, Edcor Owner, President and CEO. “The constant push marked by the company’s customer experience team’s move into a state-of-the-art cloud call center in early 2021. This new center gave the team the tools to meet and exceed the metrics for the award.” Edcor was lauded by the judges for the uniqueness of its solution and its application. The new technology was supported by the USAN Contact Suite which provide a wholistic agent desktop experience bringing several tools into one and the SuccessKPI business analytics and call quality system. Combining these systems permitted the team to "take the pulse" of customers in real time and provide agents comprehensive feedback about their performance. Part of the focus on “real-time information” includes a five-question survey for customers. The responses are incorporated with other information to create a scorecard that provides same-day feedback about each agent’s performance. In turn, this information can be used to implement changes by the agent to improve their performance. Providing excellent service is only one component of the award. Companies are evaluated on the working environment for their employees. Edcor noted being a smaller company is a benefit when it comes to employee satisfaction and retention. “We rely on our small, family business like, work environment to be a recruiting tool. Our casual, yet professional work environment and less-than-study-corporate work policies provide us with some ability be sensitive to individual employee and employee family needs without jeopardizing the employee's job,” Way added. The ceremony took place Dec. 14 at Caesars Forum in Las Vegas. About Customer Contact Week Started in 1999 as Call Center Week, now Customer Contact Week, CCW is the world’s largest customer contact event series. For over 20 years, CCW serves more than 3,000 attendees annually ranging from customer titles of all types to the many professionals responsible for holistic customer experience design and delivery. CCW is brought to you by the Customer Management Practice — the Analyst, Advisor, and Industry Network for all things Customer Management. About Edcor Edcor, a certified woman-owned business, is the benchmark in education benefits administration. For 40 years, our customized service and software solutions have allowed clients to use education benefits programs, including tuition assistance and student loan assistance, for employee recruiting, retention and development. Additional information can be found at https://www.edcor.com/. ### Contact Details FireStarters Marketing Joseph Ranck +1 248-425-0409 jranck@firestartersmarketing.com Company Website https://www.edcor.com

December 21, 2021 08:00 AM Eastern Standard Time

Series of Infographics From Quidel Corporation Helps Educate Consumers on the Characteristics, Warning Signs and Prevalence of Lyme Disease

Quidel Corporation

With Lyme disease being identified in record numbers throughout the country, Quidel releases a series of consumer-friendly infographics to help educate Americans on its characteristics, warning signs, seasonality and areas of prevalence. The infographics can be found at LymeDiseaseAnswers.com. “Lyme disease afflicts nearly 480,000 Americans each year; so people are rightfully concerned about where it is most pervasive, how to avoid getting it, and what to do if you think you may have been bitten by an infected tick,” said Judi Tilghman, Ph.D., vice president of technology assessment at Quidel Corporation. “These infographics provide the information people are seeking in an easy-to-understand manner, and we encourage anyone who spends any time outdoors to educate themselves on this vitally important topic.” One infographic, for example, displays the early warning signs of Lyme disease—which could include headache, fatigue, a bulls-eye rash and muscle aches—while a second infographic depicts such late-stage symptoms as nerve pain, shortness of breath, brain fog and heart palpitations. There is an infographic showing the relative sizes of the larva, nymph and adult ticks; while still another infographic illustrates the evolution of these ticks through spring, summer, fall and winter. There is also a map showing those states where various types of ticks are most prevalent. Lyme disease can strike anyone of any age, especially those who spend time in wooded or grassy areas or who play sports on grass fields in high-risk areas of the country. The challenge is that unlike a mosquito bite where people know immediately if they have been bitten, deer ticks that may carry Lyme disease are tiny—the size of a poppy seed—and symptoms may not appear for two to six weeks. That makes it critically important that anyone who spends time outdoors in heavily wooded areas—hikers, hunters, campers—or travels to such places be particularly vigilant and educated. Quidel is the diagnostic health care manufacturer behind the industry’s most rapid and reliable in-office test for Lyme disease, the Sofia® 2 Lyme FIA test. This revolutionary test provides the patient and physician with indicative results within 15 minutes, as opposed to days, which has historically been the norm (and during which time organisms can spread and become systemic). It can be performed in the privacy of a doctor’s office or local clinic; and it is the only test that can get results from a simple finger prick of blood. In addition to the infographics, LymeDiseaseAnswers.com contains answers to frequently asked questions, the latest statistics and clinical research taking place regarding the disease, and links to additional resources on the subject. Also housed on the site is a series of attention-grabbing educational videos called “Quick Takes” that help consumers and health care professionals alike enhance their knowledge of Lyme disease by providing the information and up-to-the-minute data needed to confront this disease quickly and clearly. About Quidel Corporation Quidel Corporation (Nasdaq: QDEL) is a leading manufacturer of diagnostic solutions at the point of care, delivering a continuum of rapid testing technologies that further improve the quality of health care throughout the globe. An innovator for over 40 years in the medical device industry, Quidel pioneered the first point-of-care test for influenza in 1999 and was the first to market a rapid SARS-CoV-2 antigen test in the U.S. Under trusted brand names, SofiaÂ®, SolanaÂ®, LyraÂ®, TriageÂ® and QuickVueÂ®, Quidel's comprehensive product portfolio includes tests for a wide range of infectious diseases, cardiac and autoimmune biomarkers, as well as a host of products to detect COVID-19. Quidel's mission is to provide patients with immediate and frequent access to highly accurate, affordable testing for the good of our families, our communities and the world. For more information about Quidel, visit quidel.com. # # # Contact Details Jim Yeager +1 818-264-6812 jim@breakwhitelight.com Company Website http://Quidel.com

December 14, 2021 06:00 AM Pacific Standard Time

College of DuPage Paralegal Alumna One of Seven Certified Russian Court Interpreters in Illinois

College of DuPage

In federal courthouses across the U.S., access to justice requires the use of languages spoken around the globe. As one of only seven Certified Court Interpreters in Illinois for the Russian language, College of DuPage alumna Olga Bronovytska plays an integral role in helping a defendant with limited English proficiency or who is deaf or hard-of-hearing understand legal proceedings and assist in their case from beginning to end. “Regardless of the outcome of a case, the bottom line is that meaningful access to the process is provided to the defendant,” Bronovytska said. A 2020 COD Paralegal Studies graduate, Bronovytska said the College provided her a solid foundation to learning the intricacies that take place in a courtroom. “Without completing the Paralegal Studies program at COD, I would not have been comfortable interpreting hearings, depositions, arbitrations and other cases,” she said. “Without specific education in the legal field, it is just impossible to embrace and be fluent in legal proceedings. I decided I needed to go through the entire program to obtain a solid foundation.” Because she was working and raising two young children, Bronovytska took only one or two classes per semester. She was thrilled with the encouragement she received from both faculty and peers, including Paralegal Professor Sally Fairbank. “Professor Fairbank made me realize how many more professional opportunities would open up if I completed the program,” she said. “I was also amazed with the support that faculty provided. It was immediate.” Fairbank credits Bronovytska’s tenacity during her time in the program and has enjoyed seeing her flourish in the field. “Olga was the consummate professional from the first day she started our program,” she said. “She was poised, prepared and courteous, and her work product was superior. She was continuously focused on learning and self-improvement, and I am thrilled that our program assisted her in reaching this prestigious accomplishment. Court interpreters play such a vital role in the constitutional process, and they allow everyone, no matter their background, a fair trial.” During the next few years, Bronovytska—who also interprets Ukrainian, is advanced in French and is conversational in Mandarin Chinese—plans to continue working as a court interpreter while looking for additional courses to take at COD, including corporate law. She then would like to find employment with U.S. Citizenship and Immigration Services, where she can use her multilingual skills, or with corporations where she could use both linguistic skills and knowledge obtained during her time in the Paralegal Studies program. “My COD professors provided me with consistent support throughout the program, and to them I must give a sincere ‘thank you.’” Learn more about the Paralegal Studies program at College of DuPage ### Contact Details Angela Mennecke +1 630-942-3134 menneckea@cod.edu

December 13, 2021 05:00 PM Central Standard Time

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